Privacy Policy

KM Home Improvement is the data controller for information collected through this website. You can reach us by email at KMhomeimprov@gmail.com or by phone at 207-406-1975.

We collect information in the following ways

• Information you provide to us when you request a quote or contact us, you may provide your name, phone number, email address, the service you're interested in, and details about your project. Because the current contact form opens your email app, this information is delivered to us directly by email.
• Automatically collected information our hosting provider records standard server logs (such as IP address, browser type, and pages visited) to keep the site secure and reliable.
• Analytics only if you consent via our cookie banner, Google Analytics may collect anonymized usage data (pages visited, approximate location, device type) to help us understand how visitors use the site. Analytics never loads before you opt in.

We use the information we collect to

• Respond to quote requests and enquiries;
• Provide, deliver, and invoice for our services;
• Improve our website, services, and customer experience;
• Comply with legal obligations and protect our rights.

This site uses a small set of cookies. Essential cookies are required for the site to function (including remembering your cookie choice). Analytics cookies, including those used by Google Analytics, are only set after you explicitly opt in through our cookie banner, and you can change your choice at any time by clearing your browser cookies. Our cookie banner links to this policy so you can review the details before deciding.

We do not sell your personal information. We only share information with the limited third parties needed to operate the site and our business, including

• Our website hosting provider;
• Our email and communications providers;
• Google (analytics), only after you opt in;
• Authorities or advisors where required by law.

We retain quote requests and correspondence for as long as needed to respond to you, provide our services, and meet legal, tax, and accounting requirements. Analytics data is retained according to the applicable provider's retention policies.

You have the right to request access to the personal information we hold about you, to ask that it be corrected or deleted, to object to or restrict certain processing, and to opt out of any analytics tracking. To exercise any of these rights, contact us at KMhomeimprov@gmail.com. We will respond within a reasonable timeframe.

This site may link to third-party services (such as Google Maps). These services have their own privacy policies, and we are not responsible for their practices.

This website is not directed to children, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your information, contact KM Home Improvement at KMhomeimprov@gmail.com or call 207-406-1975.